Luck3 is committed to responsible gambling and the prevention of underage gambling.

We believe that gambling is a form of entertainment that shouldn't negatively impact our players' lives. We offer a self-exclusion service to our players to ensure that gambling doesn't become a problem within their lives.

Prevention of gaming addiction

Casino, poker and other gambling have long become an integral part of people’s lives. For the majority of people, gaming is a form of leisure and entertainment. However, some behaviour which is harmless in terms of addiction may entail a risk of addiction for small groups of the population. Apart from other activities undertaken by a person, addiction can appear as well to gaming. Luck3 acknowledges that gambling can create problems and harm some individuals, if not controlled and kept in moderation.

In the case of gaming addiction, a person’s life may be dominated by games of chance and the game itself is being used as a means of escaping from possible unsolved life problems or personal conflicts. A person addicted to gaming may have many unconscious motives, and winning money might be a strong incentive.

We realise that taking part in any kind of games of skill or games of chance may lead to personal and social problems, and therefore we strongly advise you to get yourself acquainted with the information on identifying early signs of gambling addiction and prevention measures, as well as protection measures from such addiction in the informational sources of the World Health Organisation (WHO), other specially dedicated internet sites, as well as in the respective sections of our internet site.

Based on the numerous researches the scientists have identified the behavioural traits of persons with early signs of gaming addiction, as well as developed individual measures for prevention of further development of such addiction.

Luck3 by no means has intention of imposing our views on customers or insisting on any course of action, but we suggest you have a responsible attitude to the threat of addiction and regularly test yourself for absence of early signs of gambling addiction.

Some examples of how to identify the risk of gambling addiction and to protect from it, which we offer for your use, are listed below.

How to identify if you are running the risk of gambling addiction?

We suggest you to try the test developed by the World Health Organisation (WHO), or the test by Cambridge Health Alliance http://www.gamblingselfchange.org/SelfTest.aspx to assess the probability of running such risk for you.

How to prevent the risk of gambling addiction?

Luck3 is committed to creating a responsible gaming environment by implementing and maintaining responsible gaming requirements for the benefit of both players and staff. We suggest you to adhere to the following rules:

• Be aware if how often and for how long you play.
• Take regular breaks from your games.
• Decide beforehand how much money you are willing to spend.
• Decide on your weekly/monthly gaming wagering limit in advance. Irrespective of our standard deposit limits, you may set a lower amount as your own personal limit – for that you only need to send a request to our support team.
• Do not increase the maximum limit which you have decided for yourself later on. (all requests to increase personal limit up to the standard limit shall be implemented only after 48 hours – as part of our measures on responsible gaming and monitoring program)
• Decide upon the winning amount at which you will end the game before you start playing.
• Decide beforehand on your maximum tolerable loss.
• When you are winning, take occasional breaks. Think about the smart time to stop.
• Using the clock on your computer is a good way to keep track of the time you have played.
• Remember that gambling is entertainment. It's not a way to get rich quickly and pay off your debts.
• Don't forget that gambling is a game of chance. There are no systems or formulas to guarantee success.
• Don't try to recoup your losses, they may only increase.
• Never play under the influence of alcohol or medication.
• Never play if you are in a depressive mood.
• Play only when you are fully rested and concentrated.

How to protect yourself if you are running a gambling addiction risk

If based on the test results you suspect that you might be running a risk to get gambling addiction, we suggest you take the following protective measures.

Blocking your account

If at any time you feel a need to take a break from gambling, please contact Luck3 Customer Service to de-activate your account temporarily or permanently.

Please note that customers who have blocked their account permanently cannot re-activate it again, and no further payments can be made into this account. Customer with blocked account is not allowed to access any games played for real money. However, you can any time continue to play the games in the play-for-fun mode offered on the Luck3.com website without the risk of losing your money. Please do not forget to apply for reimbursement of any credit amounts outstanding on your account at the moment of blocking it permanently.